Store Support

The Home Depot; Crystal River (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

The Home Depot in Crystal River, FL is looking for a Store Support associate to help ensure a smooth customer experience through order fulfillment, assistance in the lot, and essential administrative tasks.

You will work with associates and vendors, respond to customer questions about product order status, and support store objectives with attention to detail and good time management.

Qualifications

• Must deliver high level of customer service.
• Ability to manage time and multitask in a store environment.
• Demonstrates integrity and attention to detail.

Responsibilities

• Assist customers in store and at the lot.
• Support order fulfillment and administrative tasks.
• Direct customers to departments and answer order status questions.
• Handle cash management and ensure program compliance.

Skills

Customer service

Detail-oriented

Time management

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

CRYSTAL RIVER

State

FL

Job Type

Store Support