Store Support

The Home Depot; Venice (AR); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot in Venice, FL is seeking a Store Support Associate dedicated to non-sales functions and excellent customer service. You will help fulfill orders, assist customers in the lot, and provide administrative support to keep store operations running smoothly.

The role emphasizes teamwork, integrity, and time management while coordinating with associates, vendors, and departments to answer order status questions, manage cash tasks, and ensure a positive shopping experience.

Responsibilities

• Non-sales duties such as order fulfillment and administration.
• Assist customers in the lot and direct them to store departments.
• Interact with customers or vendors as needed for service.
• Uphold integrity, time management, and teamwork with minimal supervision.
• Positions may include Office Associate, Order Fulfillment, Lot Associate, or Customer Service Representative.

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

VENICE

State

FL

Job Type

Store Support