Store Supervisor - Omni-Channel & Customer Experience

Abercrombie & Fitch Spain, SL; Leesburg (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. seeks a dynamic retail supervisor in Leesburg, VA to lead opening and closing routines, manage staff, and drive sales while delivering exceptional customer service.

You will train associates, monitor inventory, coordinate staffing and payroll, and ensure brand standards across the floor, stockroom, and omni-channel orders. Join a global team, enjoy a quarterly bonus, health benefits, and opportunities for internal advancement.

Qualifications

• Bachelor's degree OR one year supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Strong customer focus

Fashion trend knowledge

Communication & interpersonal

Team building & coaching

Multi-tasking & detail orientation

Initiative & confidence

Education

Bachelor's degree

1 year supervisory experience

Tools

POS systems

Job description

Abercrombie & Fitch Co. seeks a dynamic retail supervisor in Leesburg, VA to lead opening and closing routines, manage staff, and drive sales while delivering exceptional customer service.

You will train associates, monitor inventory, coordinate staffing and payroll, and ensure brand standards across the floor, stockroom, and omni-channel orders. Join a global team, enjoy a quarterly bonus, health benefits, and opportunities for internal advancement.