Store Supervisor: Guest Experience & Sales Leader

Peterbrooke Chocolate Factory, LLC; Florida; On-site; USD 40,000 - 50,000; Full time

Job summary

Peterbrooke Chocolate Factory, LLC is seeking an Assistant Manager to support the General Manager in daily store operations. This includes overseeing customer service, driving sales, and maintaining high standards for quality. The role encompasses managing inventory, supervising staff, and ensuring compliance with safety standards.

The ideal candidate will have experience in retail and strong leadership skills, as well as the ability to work flexible hours, including weekends. Join us in creating a welcoming environment for our customers.

Qualifications

• 1–3 years of retail, customer service, food service, or hospitality experience.
• Previous supervisory or leadership experience preferred.
• Strong communication and organizational skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist with daily opening and closing procedures.
• Provide outstanding customer service and product knowledge.
• Monitor stock levels and assist with ordering products.

Skills

Leadership and team development

Sales and upselling

Problem-solving and conflict resolution

Time management

Cash handling and inventory management

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Peterbrooke Chocolate Factory, LLC is seeking an Assistant Manager to support the General Manager in daily store operations. This includes overseeing customer service, driving sales, and maintaining high standards for quality. The role encompasses managing inventory, supervising staff, and ensuring compliance with safety standards.

The ideal candidate will have experience in retail and strong leadership skills, as well as the ability to work flexible hours, including weekends. Join us in creating a welcoming environment for our customers.