Store Supervisor: Customer Experience Leader

Dollar General Corporation; Cumming (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help run a clean, customer-focused store. Under the Store Manager's direction, you will supervise staff, manage merchandise presentation, and assist with deposits and daily paperwork. You will also stock, cashier, and support profitability while protecting assets.

This role emphasizes teamwork, training, and adherence to company policies to deliver great value and service at our store locations.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment.
• Six months supervisory experience preferred.
• Ability to operate cash register and scanner.
• Knowledge of planograms and merchandising presentation.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Scheduling

Cash handling

Inventory control

Merchandising

Team supervision

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help run a clean, customer-focused store. Under the Store Manager's direction, you will supervise staff, manage merchandise presentation, and assist with deposits and daily paperwork. You will also stock, cashier, and support profitability while protecting assets.

This role emphasizes teamwork, training, and adherence to company policies to deliver great value and service at our store locations.