Store Supervisor & Customer Experience Leader

XL Parts / The Parts House; Boerne (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid time off

Advancement opportunities

Job summary

XL Parts and The Parts House in Boerne, TX is seeking a store supervisor to lead daily operations, meet sales goals, manage staff schedules, and ensure excellent customer service.

Responsibilities include inventory control, cash handling, receiving, and coordinating shipping, with a focus on safety and a clean, welcoming store environment. Previous retail leadership and strong communication are required; background check may be required.

Qualifications

• High School Degree or GED is required.
• Strong leadership and customer management abilities.
• 3–4 years of retail experience.
• Excellent communication and interpersonal skills.
• Ability to pass a criminal background and drug screen.

Responsibilities

• Meet and exceed sales goals set by General Manager.
• Schedule employees based on payroll hours.
• Day to day store operations.
• Cores and defects.
• Shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 45minute window.
• Inventory and cycle counts.
• Schedules contract drivers based on company business needs.
• Answers customer questions and addresses complaints.
• Store opening and closing duties.
• Handles cash, cash counts and deposits.
• Stocks and pulls parts.
• Answers phones.
• Keeps store and front counter clean.
• Keeps warehouse clean and provides a safe work environment.
• Supervise 1 or more employees.
• Assigns work duties as needed.

Skills

Leadership

Customer management

Communication

Interpersonal skills

Education

High School Degree or GED

Job description

XL Parts and The Parts House in Boerne, TX is seeking a store supervisor to lead daily operations, meet sales goals, manage staff schedules, and ensure excellent customer service.

Responsibilities include inventory control, cash handling, receiving, and coordinating shipping, with a focus on safety and a clean, welcoming store environment. Previous retail leadership and strong communication are required; background check may be required.