Warehouse Dispatcher & Customer Service Lead

XL Parts / The Parts House; Miami (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid time off

Career advancement

Job summary

XL Parts / The Parts House is seeking an Assistant Store Manager to oversee daily store operations, expedite shipments, and ensure excellent customer service. The role includes inventory control, cashier responsibilities, driver scheduling, and maintaining a clean, safe environment for staff and customers.

The ideal candidate has a High School Diploma or GED and 1–2 years in retail, with strong communication skills and a customer-focused attitude.

Qualifications

• High School Diploma or GED required.
• 1–2 years of retail experience.
• Strong customer service mindset.
• Excellent communication and interpersonal skills.
• Ability to pass a criminal background check and drug screen.

Responsibilities

• Expedite shipments of parts to and from the distribution center.
• Assemble and fill customer orders for a 45-minute delivery window.
• Perform inventory and cycle counts.
• Schedule contract drivers as needed.
• Answer customer questions and resolve complaints.
• Handle store opening/closing duties and cash handling.
• Stock and pull parts; maintain front counter cleanliness.
• Maintain a safe and clean warehouse environment.

Skills

Customer service

Communication

Interpersonal skills

Retail experience

Education

High School Diploma or GED

Job description

XL Parts / The Parts House is seeking an Assistant Store Manager to oversee daily store operations, expedite shipments, and ensure excellent customer service. The role includes inventory control, cashier responsibilities, driver scheduling, and maintaining a clean, safe environment for staff and customers.

The ideal candidate has a High School Diploma or GED and 1–2 years in retail, with strong communication skills and a customer-focused attitude.