Store Supervisor: Lead Retail Ops & Customer Experience

XL Parts / The Parts House; Selma (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid time off

Opportunities for advancement

Job summary

XL Parts / The Parts House is looking for a store supervisor to lead daily operations and ensure exceptional customer service in Selma, Texas. The role involves supervising staff, managing schedules, handling cash, and overseeing inventory and order fulfillment.

The successful candidate will have a High School degree, 3–4 years in retail, strong leadership and communication skills, and the ability to pass background and drug screening. Opportunities for advancement are available.

Qualifications

• Leads and manages store team to meet goals.
• Demonstrates excellent customer service and communication.
• Pass background and drug screen as part of employment process.

Responsibilities

• Meet and exceed sales goals set by General Manager
• Employee schedules based on payroll hours
• Day to day store operations
• Cores and defects
• Shipping and receiving of merchandise
• Assemble and fill customer orders to be delivered within a 45minute window
• Inventory and cycle counts
• Schedules contract drivers based on company business needs
• Answers customer questions and addresses complaints
• Store opening and closing duties
• Handles cash, cash counts and deposits
• Stocks and pulls parts
• Answers phones
• Keeps store and front counter clean
• Keeps warehouse clean and provides a safe work environment
• Supervise 1 or more employees
• Assigns work duties as needed

Skills

Leadership

Customer management

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

XL Parts / The Parts House is looking for a store supervisor to lead daily operations and ensure exceptional customer service in Selma, Texas. The role involves supervising staff, managing schedules, handling cash, and overseeing inventory and order fulfillment.

The successful candidate will have a High School degree, 3–4 years in retail, strong leadership and communication skills, and the ability to pass background and drug screening. Opportunities for advancement are available.