Store Shopper

Wegmans Food Markets

Lancaster (Lancaster County)

On-site

USD 20,664 - 27,552

Part time

14 days+

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Benefits offered by this job

Paid time off (PTO)

Higher premium pay for overtime, Sundays, or holidays

Health care benefits

Retirement plan with 401(k) match

Generous scholarship program

LiveWell Employee & Family program

Job summary

A leading grocery retailer is seeking a part-time Store Shopper to enhance customer service by efficiently fulfilling online orders using the latest technology. Responsibilities include communicating with customers, accurately preparing orders, and maintaining a clean workspace. Ideal candidates possess strong communication skills and prior experience in customer service. Competitive compensation and comprehensive benefits are offered to create a fulfilling work experience.

Qualifications

Customer service experience, preferably in a food service, grocery or retail setting.
Ability to use a company-issued device to manage orders and communicate with customers.
Strong verbal and written communication skills.
Ability to work independently.

Responsibilities

Utilize technology to communicate with and fulfill customer orders.
Accurately fulfill customer orders and stage them in fulfillment area.
Properly handle all products and make appropriate substitutions as needed.
Maintain a clean, organized and well-stocked workspace.

Skills

Customer service experience

Strong verbal and written communication skills

Ability to work independently

Tools

Company-issued device

Job description

Store Shopper role at Wegmans Food Markets

At Wegmans we are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping. Our curbside pick-up is a fast-growing area of our business. As an in-store shopper, you will utilize the latest technology to engage with customers through an app, shopping their orders and staging them for pickup. If you are passionate about working in a fast-paced environment and giving customers the freshest and best quality products out there, this could be the role for you!

What You\'ll Do

Utilize technology to communicate with and fulfill customer orders
Accurately and efficiently fulfill customer orders and stage them in fulfillment area
Properly handle all product, including properly bagging items to reach the customer
Make appropriate substitutions as needed and process payments
Maintain a clean, organized and well-stocked workspace
May be expected to carry out other customer service duties within the store, as needed, including running a register

Requirements

Customer service experience, preferably in a food service, grocery or retail setting
Ability to use a company-issued device to manage orders and communicate with customers
Strong verbal and written communication skills
Ability to work independently

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits

Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with a 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Seniority level