Store Shopper

Wegmans Food Markets; Collegeville (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off (PTO)

Higher premium pay for overtime

Health care benefits

401(k) retirement plan

Scholarship program

Employee wellness program

Job summary

A leading grocery retailer in Pennsylvania seeks a Store Shopper to manage online customer orders efficiently. In this role, you will engage with the company's technology to fulfill customer requests and ensure high standards in service and product quality. Successful candidates should possess strong communication skills and prior experience in customer service, ideally in retail or grocery settings. This position offers competitive compensation and comprehensive benefits, including paid time off and a retirement plan.

Qualifications

• Experience in food service, grocery, or retail preferred.
• Ability to use technology to manage orders.
• Strong communication skills required.

Responsibilities

• Utilize technology to fulfill customer orders.
• Stage orders accurately for customer pickup.
• Maintain a clean and organized workspace.
• Make appropriate substitutions as needed and process payments
• Maintain a clean, organized and well-stocked workspace
• May be expected to carry out other customer service duties within the store, including running a register

Skills

Customer service experience

Verbal communication

Written communication

Independence

Tools

Company-issued device

Job description

Join to apply for the Store Shopper role at Wegmans Food Markets

At Wegmans we are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping. Our curbside pick-up is a fast-growing area of our business. As an in-store shopper, you will utilize the latest technology to engage with customers through an app, shopping their orders and staging them for pickup. If you are passionate about working in a fast-paced environment and giving customers the freshest and best quality products out there, this could be the role for you!

What You'll Do

• Utilize technology to communicate with and fulfill customer orders
• Accurately and efficiently fulfill customer orders and stage them in fulfillment area
• Properly handle all product, including properly bagging items to reach the customer
• Make appropriate substitutions as needed and process payments
• Maintain a clean, organized and well-stocked workspace
• May be expected to carry out other customer service duties within the store, as needed, including running a register

Requirements

• Customer service experience, preferably in a food service, grocery or retail setting
• Ability to use a company-issued device to manage orders and communicate with customers
• Strong verbal and written communication skills
• Ability to work independently

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits

• Paid time off (PTO) to help you balance your personal and work life
• Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
• Health care benefits that provide a high level of coverage at a low cost to you
• Retirement plan with a 401(k) match
• A generous scholarship program to help employees meet their educational goals
• LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.