Store Shopper

Wegmans Food Markets; City of Rochester (NY); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Paid time off (PTO)

Higher premium pay rates for overtime and holidays

Health care benefits

Retirement plan with a 401(k) match

Generous scholarship program

LiveWell Employee & Family program

Job summary

A leading grocery retailer in Rochester is seeking a dedicated Store Shopper to assist customers with their grocery orders. You will use technology to communicate with customers, accurately fulfill their orders, and maintain a clean workspace. Ideal candidates have customer service experience, strong communication skills, and the ability to work independently. Join a mission-driven, values-based company that prioritizes its employees with competitive compensation, comprehensive benefits, and a strong culture of service.

Qualifications

• Customer service experience, preferably in a food service, grocery, or retail setting.
• Ability to use a company-issued device to manage orders and communicate with customers.
• Strong verbal and written communication skills.
• Ability to work independently.

Responsibilities

• Utilize technology to communicate with and fulfill customer orders.
• Accurately and efficiently fulfill customer orders and stage them in the fulfillment area.
• Properly handle all products, including properly bagging items to reach the customer.
• Make appropriate substitutions as needed and process payments.
• Maintain a clean, organized, and well-stocked workspace.
• May be expected to carry out other customer service duties within the store.

Skills

Customer service experience

Strong verbal communication skills

Strong written communication skills

Ability to work independently

Tools

Company-issued device

Job description

Join to apply for the Store Shopper role at Wegmans Food Markets.

At Wegmans we are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping. Our curbside pick‑up is a fast‑growing area of our business. As an in‑store shopper, you will utilize the latest technology to engage with customers through an app, shop their orders, and stage them for pickup. If you are passionate about working in a fast‑paced environment and giving customers the freshest and best quality products, this could be the role for you.

Base pay range

$16.50/hr – $17.00/hr

What You'll Do

• Utilize technology to communicate with and fulfill customer orders.
• Accurately and efficiently fulfill customer orders and stage them in the fulfillment area.
• Properly handle all products, including properly bagging items to reach the customer.
• Make appropriate substitutions as needed and process payments.
• Maintain a clean, organized, and well‑stocked workspace.
• May be expected to carry out other customer service duties within the store, as needed, including running a register.

Requirements

• Customer service experience, preferably in a food service, grocery, or retail setting.
• Ability to use a company‑issued device to manage orders and communicate with customers.
• Strong verbal and written communication skills.
• Ability to work independently.

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits, and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits

• Paid time off (PTO) to help you balance your personal and work life.
• Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday.
• Health care benefits that provide a high level of coverage at a low cost to you.
• Retirement plan with a 401(k) match.
• A generous scholarship program to help employees meet their educational goals.
• LiveWell Employee & Family program to support your emotional, work‑life, and financial wellness.

Our employees have put us high on the Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission‑driven, values‑based company where YOU make the difference.

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