Store Shift Supervisor & Training Lead

Hometown Grocers, Inc.; Merrill (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Hometown Grocers, Inc. seeks a Shift Manager to work alongside Store Manager and Assistant Store Manager in Merrill, WI. The role focuses on maximizing sales, delivering excellent customer service, merchandising, stocking, and training associates to meet productivity goals.

The ideal candidate will work closely with the team to ensure policies are followed, lead by example, and help resolve guest issues as they arise. This is a collaborative, leadership role in a fast-paced grocery environment.

Qualifications

• Ability to communicate effectively with guests and associates.
• Strong customer service and leadership mindset.
• Ability to manage multiple tasks and maintain standards.

Responsibilities

• Lead, coach, and reinforce store standards and customer service to all associates.
• Assist in training new associates and document policy violations with progressive discipline.
• Ensure department standards are met, manage stock levels, and oversee sanitation.
• Provide excellent guest assistance and resolve concerns or complaints.
• Maintain safety and cleanliness in the workplace and report incidents.

Job description

Hometown Grocers, Inc. seeks a Shift Manager to work alongside Store Manager and Assistant Store Manager in Merrill, WI. The role focuses on maximizing sales, delivering excellent customer service, merchandising, stocking, and training associates to meet productivity goals.

The ideal candidate will work closely with the team to ensure policies are followed, lead by example, and help resolve guest issues as they arise. This is a collaborative, leadership role in a fast-paced grocery environment.