Store Shift Supervisor

Pet Supplies Plus; Erie (Erie County); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Be part of a neighborly, community‑foc

Career Growth & Advancement Opportunit

Competitive Pay

Pet-First, People-First Environment

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Descripción de la vacante

Pet Supplies Plus is seeking a Store Shift Supervisor to lead our team on shift, ensuring a friendly, neighborly shopping experience and smooth daily operations.

Join us in a fast-paced, pet-loving environment where strong customer service, reliability, and teamwork are valued. This role requires flexibility for evenings and weekends and offers competitive pay and growth opportunities.

Formación

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Ability to stand, bend, stoop, twist, and move for extended periods.

Responsabilidades

• Lead the team during shifts to ensure a neighborly experience.
• Assist customers with product selection and provide recommendations.
• Process transactions and manage daily store operations.
• Place and manage special orders and online orders.
• Reconcile cash drawers and complete end-of-day procedures.

Conocimientos

Customer service

Leadership

Communication

Multi-tasking

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

• Be part of a neighborly, community-focused team
• Competitive Pay
• Bonus based on performance
• Health insurance
• Paid time off

Benefits

• Be part of a neighborly, community-focused team
• Career Growth & Advancement Opportunities
• Competitive Pay
• Pet-First, People-First Environment
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you are a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood.

As a Store Shift Supervisor, you are pawsitively passionate about people and their pets. You will help lead the team during your shift, ensuring every neighbor has an exceptional, neighborly experience while keeping daily operations running smoothly.

What You’ll Do

• Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch
• Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience
• Support daily operations and help ensure a smooth, efficient shift
• Assign tasks and help team members manage priorities and time
• Assist customers with product selection and provide recommendations
• Process transactions, support the register, and handle returns or issues
• Place and manage special orders and online order fulfillment
• Reconcile cash drawers and complete end-of-day procedures
• Maintain a clean, safe, and organized store environment
• Step in to support the team wherever needed during busy periods

You May Be a Great Fit If You

• Are a reliable, hands-on leader who leads by example
• Have strong customer service and communication skills
• Are organized and able to manage multiple tasks at once
• Thrive in a fast-paced, team-oriented environment
• Enjoy working with pets and people

Requirements and Responsibilities

• 2+ years of retail experience
• Strong customer service and sales skills
• Basic proficiency with Microsoft Office or similar tools
• Ability to stand, bend, stoop, twist, and move for extended periods of time
• Ability to lift up to 65 lbs
• Ability to climb ladders and perform physical store tasks
• Valid Driver's License and ability to work flexible schedules (evenings, weekends, holidays)
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner