Store Shift Supervisor

Pet Supplies Plus; Dickson City (Lackawanna County); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading pet supply retailer as a Store Shift Supervisor, where you'll provide exceptional service to customers and their pets. You'll lead the team in delivering neighborly service, assist with daily operations, and engage with the community. Ideal candidates have retail experience, strong leadership skills, and a passion for pets. Enjoy benefits like flexible schedules, employee discounts, and opportunities for growth within the company.

Benefits

Employee Discounts

Flexible Schedules

Pay Increases

Pet Care Training Programs

Promotion From Within Culture

Medical, Dental & Vision Plans (Full-Time)

Health Savings & Flexible Spending Accounts

Paid Time Off (Full-Time)

Qualifications

• 2+ years of retail experience.
• Ability to operate equipment including a forklift.

Responsibilities

• Assist team leaders in daily operations and performance expectations.
• Provide leadership coverage when team leaders are offsite.
• Participate in store recruiting and onboarding.

Skills

Sales

Customer Service

Leadership

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Join to apply for the Store Shift Supervisor role at Pet Supplies Plus

Overview

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!

Responsibilities/Qualifications

As Store Shift Supervisor at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:

• assist a neighbor in choosing the perfect toy for a lab who loves to fetch
• stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
• show a fourth grader how to test the water in his fish tank
• set an example for the other team members in delivering fantastic neighborly service
• assist the store’s team leaders by reinforcing the daily operational procedures and performance expectations
• engage with PSP neighbors and smile in the face of puppy breath

Key responsibilities include:

• Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines.
• Providing leadership coverage and managing functions up to four times a week when team leaders are offsite.
• Adhering to operational policies and procedures (cleanliness, animal care, safety, security).
• Learning and performing back office procedures like making signs, updating price changes, and imputing cashier records.
• Participating in store recruiting, onboarding, and team member development.
• Communicating opportunities for community engagement or store performance improvements to team leaders.
• Acting as store team members when not acting as the manager-on-duty or learning operational tasks.

Candidates will have:

• A high school diploma or GED.
• 2+ years of retail experience.
• Proficiency in Microsoft Office.
• Strong sales and customer service skills.
• Ability to operate equipment, including a forklift, and perform physical tasks like climbing ladders, bending, kneeling, and lifting up to 50 pounds.
• Ability to work flexible schedules, reliable transportation, and pass drug screening; must be 18+ years old.

Why Us

• Employee Discounts
• Flexible Schedules
• Pay Increases & Pet Care Training Programs
• Promotion From Within Culture
• Medical, Dental & Vision Plans (Full-Time)
• Health Savings & Flexible Spending Accounts
• Paid Time Off (Full-Time)

About Company

Pet Supplies Plus aims to make it easier to get better products for your pet, with over 730 locations across 44 states. Our stores feature a wide assortment of natural foods, hard goods, and pet services, staffed by friendly, knowledgeable team members who provide personalized store experiences. Recognized as No. 21 in Entrepreneur Magazine's 2024 Franchise 500 list, we are committed to financial strength, growth, and community engagement.

EOE Statement

We provide equal employment opportunities to all applicants regardless of race, color, religion, sex, national origin, age, disability, or genetics, complying with all applicable laws.