Store Shift Lead: Team Leader, Training & Ops

LV Petroleum LLC; Carlsbad (NM); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Vision)

Job summary

LV Petroleum LLC is seeking a Shift Lead to supervise staff, ensure smooth operations during shifts, and deliver excellent customer service. The role requires training team members, managing inventory, processing cash transactions, and maintaining safety and store standards.

Ideal candidates will have a high school diploma, 1–2 years in retail or customer service with supervisory experience, strong leadership and communication skills, experience with cash handling and POS systems, and

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of experience in retail or customer service, with prior supervisory experience preferred.
• Strong leadership capabilities with effective team management skills.
• Excellent communication and interpersonal skills.
• Ability to resolve customer complaints and provide effective solutions.
• Familiarity with cash handling and point-of-sale systems.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well
• Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly
• Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures
• Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks
• Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts
• Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment
• Reporting: Communicate effectively with management about any operational issues and staff performance

Skills

Leadership

Customer service

Communication

Team management

Education

High school diploma

Tools

POS systems

Job description

LV Petroleum LLC is seeking a Shift Lead to supervise staff, ensure smooth operations during shifts, and deliver excellent customer service. The role requires training team members, managing inventory, processing cash transactions, and maintaining safety and store standards.

Ideal candidates will have a high school diploma, 1–2 years in retail or customer service with supervisory experience, strong leadership and communication skills, experience with cash handling and POS systems, and