Store Shift Lead - Sales & Service

LE2 See’s Candies, Inc.; Danbury (CT); On-site; USD 23,000 - 26,000; Full time

Job summary

See’s Candies is seeking friendly, enthusiastic individuals to provide great customer service in a fast-paced retail environment. This role supports store operations, helps drive sales, and maintains visual merchandising standards.

Responsibilities include opening and closing the store as a Keyholder, following safety practices, and delivering exceptional customer service while upholding company policies. Weekends and holidays are required. Pay rate is $17.32 per hour.

Qualifications

• Previous experience in customer service and sales is preferred.
• Must be able to open and close store as a Keyholder.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced and dynamic retail environment.
• Positive attitude and a passion for delivering exceptional customer service.
• Physical ability to carry out essential functions including stocking shelves, ringing sales, standing or walking the shift and lifting up to 25 pounds frequently.

Responsibilities

• Follow product and shop operations.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Sales

Interpersonal communication

Team player

Job description

See’s Candies is seeking friendly, enthusiastic individuals to provide great customer service in a fast-paced retail environment. This role supports store operations, helps drive sales, and maintains visual merchandising standards.

Responsibilities include opening and closing the store as a Keyholder, following safety practices, and delivering exceptional customer service while upholding company policies. Weekends and holidays are required. Pay rate is $17.32 per hour.