Retail Keyholder — Lead Customer Service & Store Ops

LE2 See’s Candies, Inc.; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

See’s Candies is hiring friendly, enthusiastic individuals to provide exceptional customer service and help drive sales across our stores. The role requires openness to early morning or late shifts, weekend and holiday availability, and a commitment to maintaining See’s standards in a fast-paced retail setting.

Pay starts at $17.32 per hour, with opportunities to grow as you learn the See’s product line, merchandising guidelines, and store operations.

Qualifications

• Previous experience in customer service and sales is preferred.
• Strong interpersonal and communication skills.
• Positive attitude and a passion for delivering exceptional customer service.
• Ability to work in a fast-paced and dynamic retail environment.

Responsibilities

• Follow product and shop operations.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Sales experience

Interpersonal skills

Communication skills

Teamwork

Job description

See’s Candies is hiring friendly, enthusiastic individuals to provide exceptional customer service and help drive sales across our stores. The role requires openness to early morning or late shifts, weekend and holiday availability, and a commitment to maintaining See’s standards in a fast-paced retail setting.

Pay starts at $17.32 per hour, with opportunities to grow as you learn the See’s product line, merchandising guidelines, and store operations.