Candy Shop Shift Lead — Customer Service & Store Ops

LE2 See’s Candies, Inc.; United States; On-site; USD 41,000 - 46,000; Full time

Job summary

See’s Candies is seeking friendly, enthusiastic individuals to provide excellent customer service and drive sales in a dynamic retail environment.

You will follow store operations, assist customers, and contribute to a positive team atmosphere while upholding safety and merchandising standards. Weekend and holiday availability is often required, with physical duties including stocking and lifting up to 25 pounds.

Qualifications

• Previous experience in customer service and sales is preferred.
• Must be able to open and close store as a Keyholder.
• Ability to work in a fast-paced retail environment.
• Physical ability to stock shelves, ring sales, stand, or lift up to 25 pounds.

Responsibilities

• Follow product and shop operations.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.
• Ensure compliance with company policies and procedures.

Skills

Interpersonal skills

Communication skills

Retail/customer service experience

Flexibility in hours

Job description

See’s Candies is seeking friendly, enthusiastic individuals to provide excellent customer service and drive sales in a dynamic retail environment.

You will follow store operations, assist customers, and contribute to a positive team atmosphere while upholding safety and merchandising standards. Weekend and holiday availability is often required, with physical duties including stocking and lifting up to 25 pounds.