Store Shift Lead: Customer Experience & Operations

Walgreens; Waltham (MA); On-site; USD 24,796 - 28,929; Full time

Job summary

Walgreens in Waltham, MA is looking for a capable Store Key Holder to support store operations, open and close the store in the absence of store management, and engage customers with friendly service. The ideal candidate will have previous retail experience and strong skills in cash handling and inventory management. This role offers a competitive salary range of $18 to $21 per hour with opportunities for personal growth and development.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management.
• Models and delivers a distinctive customer experience.
• Responsible for cash handling and products returns.
• Engages customers and resolves issues.
• Maintains inventory counts and pricing accuracy.

Skills

Leadership

Customer Service

Inventory Control

Cash Handling

Job description

Walgreens in Waltham, MA is looking for a capable Store Key Holder to support store operations, open and close the store in the absence of store management, and engage customers with friendly service. The ideal candidate will have previous retail experience and strong skills in cash handling and inventory management. This role offers a competitive salary range of $18 to $21 per hour with opportunities for personal growth and development.