Store Shift Lead: Customer Experience & Operations

Walgreens; Katy (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Katy, Texas, is seeking candidates to support store operations and customer service. The role involves opening and closing the store when management is not present, handling cash tasks, and ensuring shelves and stockrooms are ready for the business day.

Responsibilities include processing returns and refunds, maintaining accurate pricing, assisting customers, and supporting merchandising efforts to deliver a positive shopping experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Ability to handle cash and operate registers.

Responsibilities

• Open and close the store in the absence of management and handle required cash tasks.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change for registers.
• Deliver a distinctive and delightful customer experience.
• Assist with displays, pricing changes, inventory, and stockroom readiness.

Skills

Leadership experience

Customer service

English fluency

Tools

Store systems knowledge

Job description

Walgreens in Katy, Texas, is seeking candidates to support store operations and customer service. The role involves opening and closing the store when management is not present, handling cash tasks, and ensuring shelves and stockrooms are ready for the business day.

Responsibilities include processing returns and refunds, maintaining accurate pricing, assisting customers, and supporting merchandising efforts to deliver a positive shopping experience.