Store & Service Manager – Hydraulic Solutions Expert

Wilsoncompany; San Antonio (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Wilsoncompany is seeking a Parker Store & Service Manager to lead the inside sales and customer service team. You will drive growth, manage quotes and orders, and oversee cylinder shop operations.

This hands‑on leadership role focuses on safety, efficiency, and delivering solutions to customers. You will train associates, coordinate across departments, and ensure branch goals for sales, gross margin, and customer satisfaction are met.

Qualifications

• Technical school, associate's degree, or four-year degree preferred, or equivalent combination of education and industry experience.
• 5+ years of experience in industrial distribution, fluid power, hydraulics, pneumatics, or related industry.
• Strong leadership, supervisory experience preferred.
• Experience with customer service, quoting, order entry, and technical product support.
• Experience in a Parker Store, hydraulic cylinder shop, hose/service operation, or similar environment preferred.
• Hydraulic cylinder repair or rebuilding experience preferred.

Responsibilities

• Oversee Parker Store branch daily operations and ensure customer and operational needs are met.
• Support field sales activities and communicate new selling opportunities to field sales.
• Coordinate priorities across customer service, warehouse, store, and cylinder shop.
• Provide coaching and hands-on support to associates; resolve day-to-day questions.
• Ensure safety, quality, and compliance across the branch and workflow.

Skills

Leadership

Customer service

Quoting & orders

Communication

Team leadership

Problem solving

Education

Technical/educational degree preferred

Tools

Trulinx ERP

Microsoft Office

Job description

Wilsoncompany is seeking a Parker Store & Service Manager to lead the inside sales and customer service team. You will drive growth, manage quotes and orders, and oversee cylinder shop operations.

This hands‑on leadership role focuses on safety, efficiency, and delivering solutions to customers. You will train associates, coordinate across departments, and ensure branch goals for sales, gross margin, and customer satisfaction are met.