Store Security Specialist: Guest Safety & Loss Prevention

Military, Veterans and Diverse Job Seekers; Alameda (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a Security Specialist to help protect guests and team members while maintaining a safe shopping environment. You will engage guests on the sales floor, monitor safety across the store, and document security incidents using system tools.

The role emphasizes de-escalation, crisis response, and collaboration with leadership to minimize shortages and maintain a positive guest experience.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience with customer service and safety-focused roles is advantageous.
• Ability to learn and operate video surveillance and case-management tools.

Responsibilities

• Welcome guests and team members and assist with product location and guidance.
• Lead a physical security culture, monitor exterior and interior safety standards.
• Respond to security incidents and document them accurately.
• Use escalation tools to resolve guest issues and maintain safety.
• Assist with merchandise protection and loss-prevention efforts.
• Perform receipt checks to deter theft and document all incidents.

Skills

Guest safety

Crisis response

Video surveillance

De-escalation

Documentation

Loss prevention

Education

High school diploma or equivalent

Tools

Case management systems

Job description

Military, Veterans and Diverse Job Seekers is seeking a Security Specialist to help protect guests and team members while maintaining a safe shopping environment. You will engage guests on the sales floor, monitor safety across the store, and document security incidents using system tools.

The role emphasizes de-escalation, crisis response, and collaboration with leadership to minimize shortages and maintain a positive guest experience.