Store Security Specialist — Flexible Hours & Impact

Target; Nashville (TN); On-site; USD 21,309 - 30,350; Full time

Benefits offered by this job

Benefits eligibility

Job summary

Target is seeking a Security Specialist in Nashville. The role focuses on protecting guests, team members, and the brand while mitigating shortages and deterring theft.

You’ll deliver friendly guest experiences, assist with issues, and document incidents using Target’s case management systems. This position requires 18+ years, a high school diploma, and the ability to work flexible hours, including nights and weekends.

Qualifications

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments
• Greet: 10ft – be friendly, smile, eye contact, or wave
• Greet: 4ft – greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store
• Respond to and accurately document security incidents in a timely manner
• Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
• Leverage de-escalation tactics and resources when responding to security incidents across the store
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
• Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends
• Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
• Understand and appropriately use Target's video surveillance system
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• All other duties based on business needs

Education

High school diploma or equivalent

Tools

Scanners

Video surveillance system

Job description

Target is seeking a Security Specialist in Nashville. The role focuses on protecting guests, team members, and the brand while mitigating shortages and deterring theft.

You’ll deliver friendly guest experiences, assist with issues, and document incidents using Target’s case management systems. This position requires 18+ years, a high school diploma, and the ability to work flexible hours, including nights and weekends.