Store Sales & Service Pro — Flexible Hours

Nordstrom, Inc.; Lakewood (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

401k

PTO accruals

Holidays

Job summary

Nordstrom, Inc. is seeking a dynamic team member for Nordstrom Rack in a fast-paced retail setting. You will support Sales, Customer Service, Stock, and Fulfillment functions, ensuring a quick, friendly, and seamless customer experience in a clean, organized store environment.

You may work across areas to maintain floor and stockroom cleanliness, assist with checkout and returns, and help customers find great deals. A flexible schedule is essential to cover peak times.

Qualifications

• Strong verbal and written communication.
• Customer-focused and friendly demeanor required.
• Ability to juggle multiple tasks in a fast-paced retail environment.
• Willingness to work across Sales, Customer Service, Stock and Fulfillment areas.

Responsibilities

• Keep the sales floor organized and merchandised so it stays runway ready.
• Assist customers at the register across in-store, online, and mobile platforms; operate the POS system.
• Guide customers in finding products and provide a seamless shopping experience.
• Maintain clean fitting rooms and returns areas to ensure a welcoming environment.
• Support stockrooms, inventory checks, and ticketing accuracy.
• Demonstrate proficiency with store technologies and protect assets and standards.

Skills

Clear communication

Customer service mindset

Team collaboration

Flexible schedule

Job description

Nordstrom, Inc. is seeking a dynamic team member for Nordstrom Rack in a fast-paced retail setting. You will support Sales, Customer Service, Stock, and Fulfillment functions, ensuring a quick, friendly, and seamless customer experience in a clean, organized store environment.

You may work across areas to maintain floor and stockroom cleanliness, assist with checkout and returns, and help customers find great deals. A flexible schedule is essential to cover peak times.