Seasonal Retail Pro: Customer Service & Floor Support

Nordstrom; Brentwood (TN); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom Rack is hiring team members for Sales, Cashier, Stock, and Fulfillment roles. You’ll deliver quick, fun customer experiences, help uncover great deals, and keep the sales floor runway-ready through re-merchandising and inventory tasks.

The job emphasizes teamwork, flexible scheduling, and strong communication in a fast-paced retail setting. Ideal candidates show ownership, reliability, and the ability to handle merchandise and customer interactions across departments.

Qualifications

• Clear, effective communication with strong interpersonal skills
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (Stock Support or Fulfillment role)
• The ability to work a flexible schedule based on business needs

Responsibilities

• Create a smooth fitting room experience by greeting customers and guiding them to fitting rooms
• Sort and return clothing to the floor and keep stockrooms organized
• Assist customers with transactions in a friendly, seamless manner
• Demonstrate familiarity with all store technologies and systems
• Defuse customer situations and provide timely resolutions
• Receive, unload, and deliver merchandise to selling departments
• Fulfill customer orders promptly and follow quality standards
• Prepare and ship customer orders per packing and shipping standards
• Use inventory systems to scan and track shipments
• Support the store by setting up events, organizing backrooms, and relocating fixtures

Job description

Nordstrom Rack is hiring team members for Sales, Cashier, Stock, and Fulfillment roles. You’ll deliver quick, fun customer experiences, help uncover great deals, and keep the sales floor runway-ready through re-merchandising and inventory tasks.

The job emphasizes teamwork, flexible scheduling, and strong communication in a fast-paced retail setting. Ideal candidates show ownership, reliability, and the ability to handle merchandise and customer interactions across departments.