Retail Customer Service - Flexible Hours & Growth

Nordstrom, Inc.; Ela Township (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO

Life Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom Rack is hiring team members for Sales, Customer Service, Stock and Fulfillment in a fast-paced retail environment. You will support customers, operate POS systems, assist with stock, and help maintain a runway-ready salesfloor with accurate ticketing.

You’ll work across areas as needed, ensure efficient checkout, and contribute to a clean, welcoming store. Competitive benefits and opportunities to grow are highlighted.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.

Responsibilities

• Work with the team to keep the salesfloor runway ready with re-merchandising and straightening.
• Assist customers at the register across in-store, online and mobile platforms.
• Operate a point-of-sale system and handle bulky items while maintaining a friendly experience.
• Guide fitting room activities and return items to the floor as needed.
• Maintain clean, clutter-free selling floors and organized stockrooms.
• Ensure inventory is checked in and accurately ticketed.
• Demonstrate expertise with store technologies and adhere to standards.
• Support initiatives like Nordstrom Rewards and other programs.

Skills

Clear communication

Accountability

Ownership mindset

Organizational skills

Job description

Nordstrom Rack is hiring team members for Sales, Customer Service, Stock and Fulfillment in a fast-paced retail environment. You will support customers, operate POS systems, assist with stock, and help maintain a runway-ready salesfloor with accurate ticketing.

You’ll work across areas as needed, ensure efficient checkout, and contribute to a clean, welcoming store. Competitive benefits and opportunities to grow are highlighted.