Store Sales Manager: Craft Exceptional Customer Experiences

Ann Taylor; Mesa (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor in Mesa, AZ is seeking a Sales Manager to lead our store team and deliver an exceptional omnichannel experience. You will coach associates, maintain brand standards, and drive sales while managing day-to-day operations.

You will onboard new hires, provide timely feedback, and foster an inclusive, guest-focused store culture that motivates staff and strengthens customer connections.

Qualifications

• 1 year retail management experience preferred.
• Excellent customer service and interpersonal skills.
• Strong people management and talent development ability.
• Hospitality mindset and guest-centric approach.
• Proficient with point-of-sale systems and technology.
• Strong business acumen with ability to drive results.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Build genuine customer relationships and engagement with associates.
• Onboard and develop new hires to strengthen the team.
• Provide in-the-m moment feedback and coaching to staff.
• Uphold brand visual standards on the sales floor.
• Lead store performance activities including sales and operations.
• Balance selling with store responsibilities and processes.

Skills

Customer service

Interpersonal skills

People management

Hospitality mindset

POS technology

Tools

POS system

Job description

Ann Taylor in Mesa, AZ is seeking a Sales Manager to lead our store team and deliver an exceptional omnichannel experience. You will coach associates, maintain brand standards, and drive sales while managing day-to-day operations.

You will onboard new hires, provide timely feedback, and foster an inclusive, guest-focused store culture that motivates staff and strengthens customer connections.