Store Sales Leader - Legendary Customer Experience

Tractor Supply Company; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Life and disability insurance

Paid parental leave

Tuition reimbursement

Adoption and surrogacy assistance

Job summary

Tractor Supply Company is seeking a Store Sales Manager in the United States to lead customer experience, selling, service, and front-of-store presentation. You will coach the sales team, drive sales metrics, and ensure effective BOPIS and frontline execution to deliver Legendary Customer Experience.

Ideal candidates have prior retail leadership and supervisory experience, with a focus on coaching, product knowledge, and strong communication.

Qualifications

• Previous retail leadership experience is required.
• Prior sales and supervisory experience strongly preferred.
• Farming, ranching, pet/equine, or welding knowledge is preferred.
• Must be 18 years of age or older and possess a valid driver’s license.
• High school diploma or the equivalent is required.
• Bachelor’s degree from an accredited college or university in Business Administration or related field is preferred.

Responsibilities

• Deliver Legendary Service and reinforce Leading with Legendary behaviors through Customer engagement, Team Member coaching, and accountability for execution.
• Lead Legendary Customer Experience and reinforce Leading with Legendary behaviors throughout the Sales Team.
• Own Customer loyalty, selling skills, monthly training for Sales Team Members, and all selling metrics including HIGH 5.
• Build and sustain a culture of product knowledge with the Sales Team.
• Oversee front-end execution, including Cashier daily responsibilities, and Customer Service expectations.

Skills

Retail leadership

Customer service

Sales coaching

Education

High school diploma

Bachelor’s degree preferred

Tools

None

Job description

Tractor Supply Company is seeking a Store Sales Manager in the United States to lead customer experience, selling, service, and front-of-store presentation. You will coach the sales team, drive sales metrics, and ensure effective BOPIS and frontline execution to deliver Legendary Customer Experience.

Ideal candidates have prior retail leadership and supervisory experience, with a focus on coaching, product knowledge, and strong communication.