Store Sales Lead & Team Performance Coach

böhme; Orem (UT); On-site; USD 36,000 - 52,000; Full time

Job summary

böhme in Utah is seeking an outgoing, professional Sales Lead to work with the Store Manager to maintain exceptional customer service, merchandising presentation, loss prevention and daily operations.

You will open and close the store, manage deposits and refunds, supervise staff, handle POS and store systems, receive merchandise, drive sales, ensure proper floor coverage, and uphold loss prevention standards. Sunday work is required.

Qualifications

• Minimum high school education or equivalent.
• At least one year supervisory or leadership experience.
• Excellent organization, verbal and written skills.
• Ability to work POS and other store computer applications.

Responsibilities

• Open store and maintain opening operations on scheduled days.
• Close store and maintain closing operations on scheduled days.
• Execute the bank deposits.
• Complete cash refunds for returned merchandise for customers in a professional manner.
• Complete employee purchases for accuracy and always comply with employee discount policy.
• Do cash pay-outs for store purchases and services that are authorized by the Store Manager or Field Supervisor.
• Complete markdowns on sale and damaged goods when instructed.
• Receive and help merchandise inventory shipments.
• Promote and motivate staff to achieve sales goals, as well as your own.
• Communicate goals and monitor achievements.
• Effectively ensure that customers are serviced properly by direct selling and monitoring of sales floor.
• Inform all staff of daily assignments and böhme initiatives as outlined by Store Manager and the Corporate Office.
• Make merchandise and floor changes as assigned by Store Manager.
• Uphold loss prevention standards and secure store assets and property of böhme.
• Maintain housekeeping and organization of sales floor, backroom, cash wrap and all other areas of the store.
• Report any customer service and customer or employee incidents to Store Manager.
• Initiate self-training and encourage other staff training through training materials.
• Performs all other duties as assigned.
• Sunday work is required

Skills

Leadership experience

Customer service

Verbal communication

Written communication

Organizational skills

Education

High school diploma or equivalent

Tools

POS

Job description

böhme in Utah is seeking an outgoing, professional Sales Lead to work with the Store Manager to maintain exceptional customer service, merchandising presentation, loss prevention and daily operations.

You will open and close the store, manage deposits and refunds, supervise staff, handle POS and store systems, receive merchandise, drive sales, ensure proper floor coverage, and uphold loss prevention standards. Sunday work is required.