Sales Lead, Fashion Retail — Elevate Service & Sales

Bohme, Inc; Lehi (UT); On-site; USD 45,000 - 55,000; Full time

Job summary

Böhme in Lehi, Utah is seeking a confident Sales Lead to partner with the Store Manager to deliver outstanding customer service, maintain merchandising standards, and oversee daily store operations. You will be a visible leader on the floor driving sales while ensuring a welcoming shopping experience.

Open and close the store, process deposits, handle refunds, supervise staff, and enforce loss-prevention measures.

Qualifications

• Minimum high school education or equivalent.
• At least one year supervisory or leadership experience.
• Excellent organization, verbal and written skills.
• Ability to work POS, and other store computer applications.

Responsibilities

• Open store and maintain opening operations on scheduled days.
• Close store and maintain closing operations on scheduled days.
• Execute the bank deposits.
• Complete cash refunds for returned merchandise for customers in a professional manner.
• Complete employee purchases for accuracy and always comply with employee discount policy.
• Do cash pay-outs for store purchases and services that are authorized by the Store Manager or Field Supervisor.
• Complete markdowns on sale and damaged goods when instructed.
• Receive and help merchandise inventory shipments.
• Promote and motivate staff to achieve sales goals, as well as your own.
• Communicate goals and monitor achievements.
• Effectively ensure that customers are serviced properly by direct selling and monitoring of sales floor.
• Inform all staff of daily assignments and böhme initiatives as outlined by Store Manager and the Corporate Office.
• Make merchandise and floor changes as assigned by Store Manager.
• Uphold loss prevention standards and secure store assets and property of böhme.
• Maintain housekeeping and organization of sales floor, backroom, cash wrap and all other areas of the store.
• Report any customer service and customer or employee incidents to Store Manager.
• Initiate self-training and encourage other staff training through training materials.
• Performs all other duties as assigned.
• Sunday work is required

Skills

Customer service

Leadership

Communication

Education

High school diploma or equivalent

Tools

POS systems

Retail software

Job description

Böhme in Lehi, Utah is seeking a confident Sales Lead to partner with the Store Manager to deliver outstanding customer service, maintain merchandising standards, and oversee daily store operations. You will be a visible leader on the floor driving sales while ensuring a welcoming shopping experience.

Open and close the store, process deposits, handle refunds, supervise staff, and enforce loss-prevention measures.