Store Sales Lead: Team Leader & Customer Advocate

Daiso USA; Miami (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Daiso USA in Miami, FL is seeking a Store Sales Associate Lead to guide a team of sales associates, deliver exceptional customer service, and drive store performance. You will supervise daily operations, train new staff, and help meet sales targets.

The role emphasizes leadership, hands-on coaching, inventory checks, and maintaining an inviting store environment. A passion for customer satisfaction and ability to multitask in a fast-paced retail setting are essential.

Qualifications

• High school diploma or equivalent.
• Proven experience in a retail sales role with a track record of meeting/exceeding sales targets.
• Strong leadership skills with ability to manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with passion for exceptional service.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Lead and motivate a team of sales associates; schedule tasks and provide feedback.
• Greet customers, offer product knowledge, and create a personalized shopping experience.
• Drive sales and help the team meet or exceed targets; monitor trends and identify opportunities.
• Assist in receiving, organizing, and replenishing merchandise; manage stock labeling and pricing.

Skills

Team Leadership

Customer Service

Sales

Inventory Management

Communication

Education

High School Diploma

Retail Management Training

Tools

POS Systems

Job description

Daiso USA in Miami, FL is seeking a Store Sales Associate Lead to guide a team of sales associates, deliver exceptional customer service, and drive store performance. You will supervise daily operations, train new staff, and help meet sales targets.

The role emphasizes leadership, hands-on coaching, inventory checks, and maintaining an inviting store environment. A passion for customer satisfaction and ability to multitask in a fast-paced retail setting are essential.