Store Sales Lead: Inspire Teams & Elevate Service

Daiso USA; Torrance (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Daiso USA in Torrance, CA is seeking a Store Sales Associate Lead to guide a team of sales associates, ensure smooth store operations, and deliver outstanding customer service while driving sales to meet targets.

You will lead, coach, schedule tasks, train new hires, and keep the sales floor organized. You will greet customers, share product knowledge, resolve issues promptly, and collaborate with the store manager to optimize performance and guest satisfaction.

Qualifications

• High school diploma or equivalent; additional education in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.

Responsibilities

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.
• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

Skills

Team leadership

Customer service

Sales

Communication

Education

High school diploma

Tools

POS systems

Job description

Daiso USA in Torrance, CA is seeking a Store Sales Associate Lead to guide a team of sales associates, ensure smooth store operations, and deliver outstanding customer service while driving sales to meet targets.

You will lead, coach, schedule tasks, train new hires, and keep the sales floor organized. You will greet customers, share product knowledge, resolve issues promptly, and collaborate with the store manager to optimize performance and guest satisfaction.