Retail Sales Lead: Drive Teams & Customer Experience

Daiso USA; Houston (TX); On-site; USD 37,000 - 52,000; Full time

Job summary

Daiso USA in Houston, TX is seeking a Store Sales Associate Lead to supervise a team of sales associates, deliver exceptional customer service, and drive sales to meet store targets. You will train staff, manage daily operations, and collaborate with the store manager to optimize merchandising and customer experience.

We value strong leadership, communication, and a customer-focused approach in a fast-paced environment, with basic POS skills and inventory responsibilities helping ensure accurate

Qualifications

• High school diploma or equivalent; retail management training a plus.
• Proven experience in retail sales with a track record of meeting/exceeding targets.
• Strong leadership and the ability to manage a team effectively.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Lead and motivate a team of sales associates.
• Schedule tasks and supervise store operations.
• Conduct performance evaluations and provide feedback.
• Assist in training new sales associates and fostering a positive work environment.
• Greet customers and provide product knowledge with recommendations.
• Resolve customer concerns and escalate when necessary.
• Drive sales and meet/exceed individual and team targets.
• Collaborate with the store manager to boost sales and customer satisfaction.
• Assist in receiving, stocking, and merchandising.
• Ensure pricing and labeling accuracy.

Skills

Team Leadership

Sales targets achievement

Customer service

Communication skills

Multi-tasking

Basic computer skills

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Daiso USA in Houston, TX is seeking a Store Sales Associate Lead to supervise a team of sales associates, deliver exceptional customer service, and drive sales to meet store targets. You will train staff, manage daily operations, and collaborate with the store manager to optimize merchandising and customer experience.

We value strong leadership, communication, and a customer-focused approach in a fast-paced environment, with basic POS skills and inventory responsibilities helping ensure accurate