Store Sales Lead: Customer-Centric Team Leader

Daiso USA; Torrance (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Daiso USA is seeking a Store Sales Associate Lead to guide a team at our Torrance location. You will supervise sales associates, drive customer service excellence, and help meet store targets through coaching and hands-on leadership.

You will greet customers, share product knowledge, resolve issues, and ensure the sales floor is organized and inviting. Strong communication, teamwork, and a passion for retail are essential in this fast-paced environment.

Qualifications

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Lead and supervise a team of sales associates, schedule tasks, and conduct performance evaluations.
• Greet customers, provide product knowledge and recommendations, and resolve issues.
• Drive sales and meet or exceed targets; monitor trends and identify opportunities.
• Assist in receiving, stocking, pricing, and inventory management.

Skills

Team Leadership

Customer Service

Sales targets

Communication Skills

POS Systems

Education

High School Diploma

Tools

Point of Sale (POS)

Job description

Daiso USA is seeking a Store Sales Associate Lead to guide a team at our Torrance location. You will supervise sales associates, drive customer service excellence, and help meet store targets through coaching and hands-on leadership.

You will greet customers, share product knowledge, resolve issues, and ensure the sales floor is organized and inviting. Strong communication, teamwork, and a passion for retail are essential in this fast-paced environment.