Retail Store Sales Lead & Team Coach

Daiso USA; Niles (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Daiso USA is seeking a Store Sales Associate Lead to guide a team of sales associates and deliver exceptional customer service while driving store sales in a fast-paced environment. The role emphasizes leadership, training, and effective communication to exceed targets and maintain organized merchandise displays.

The position requires a high school diploma or equivalent, with retail experience and strong customer-facing skills.

Qualifications

• Bachelor’s degree is not required but a high school diploma or equivalent is necessary.
• Experience in retail sales and a track record of meeting or exceeding sales targets.
• Strong leadership abilities with the capability to guide and motivate a team.
• Excellent verbal and written communication, plus interpersonal skills.
• Comfort with fast-paced environments and multitasking.

Responsibilities

• Lead and supervise a team of sales associates, delegating tasks and guiding performance.
• Greet customers, provide product knowledge, and ensure a personalized shopping experience.
• Drive sales by engaging with customers and meeting targets.
• Assist with inventory management and pricing accuracy.

Skills

Team Leadership

Customer Service

Sales Target Achievement

Communication Skills

Training & Coaching

Education

High School Diploma

Retail Management Training

Tools

POS Systems

Job description

Daiso USA is seeking a Store Sales Associate Lead to guide a team of sales associates and deliver exceptional customer service while driving store sales in a fast-paced environment. The role emphasizes leadership, training, and effective communication to exceed targets and maintain organized merchandise displays.

The position requires a high school diploma or equivalent, with retail experience and strong customer-facing skills.