Store Sales & Customer Experience Specialist

storesalesassociate; Crest Hill (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team in Crest Hill, IL. You will greet customers, ring sales, process freight, and help with price changes and markdowns while upholding policy and safety standards.

Responsibilities include cash handling, assisting management with merchandising, and explaining exchange policies. You must be reliable, flexible to work nights and weekends, and maintain a neat appearance with a name tag.

Qualifications

• Excellent communication and organizational skills required.
• Ability to perform mathematical calculations (addition, subtraction, etc.).
• Flexibility to work nights and weekends as needed.

Responsibilities

• Processing freight
• Assisting with price changes/markdowns
• Balancing the register per company policy
• Calling out prices during checkout
• Bagging merchandise efficiently at checkout
• Handling cash, checks, and credit cards per policy
• Obtaining management approval for returns, voids, and checks
• Maintaining store cleanliness and housekeeping duties
• Providing customer service: greeting customers, assisting with fitting rooms, ringing up efficiently, thanking customers, inviting return visits
• Following safety procedures and maintaining professional appearance with name tag
• Assisting management in merchandising the sales floor according to stock
• Helping with tasks per company policy
• Explaining exchange/refund policies to customers
• Supporting loss prevention and reporting theft or incidents

Skills

Communication skills

Organizational skills

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate to join our team in Crest Hill, IL. You will greet customers, ring sales, process freight, and help with price changes and markdowns while upholding policy and safety standards.

Responsibilities include cash handling, assisting management with merchandising, and explaining exchange policies. You must be reliable, flexible to work nights and weekends, and maintain a neat appearance with a name tag.