Store Sales Associate

Citi Trends, Inc.; Waukegan (IL); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our team in a fast-paced retail environment. You will process transactions, assist with price changes, and maintain a clean sales floor while delivering friendly customer service and upholding store policies.

Responsibilities include cash handling, helping with merchandising, and supporting loss prevention efforts. The role requires excellent communication, a flexible schedule, and the ability to perform basic math calculations.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processing freight and shelving merchandise as needed.
• Assisting with price changes and markdowns.
• Balancing cash register according to store policy.
• Calling out prices for customers during rangering.
• Bagging merchandise efficiently at checkout.
• Handling cash, checks and cards per policy.
• Obtaining management approval for returns or voids as required.
• Maintaining store cleanliness and housekeeping tasks.
• Providing courteous customer service and greeting customers.
• Following safety procedures and wearing a name tag.
• Assisting management with merchandising and stock levels.
• Communicating exchange/refund policies at point of sale.
• Supporting loss prevention efforts and reporting incidents.

Skills

Communication skills

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

Position

Store Sales Associate

External Description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

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