Store Sales Associate

Citi Trends, Inc.; Matteson (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate for our Matteson, IL location. You will handle transactions, assist with price changes, and greet customers to ensure a positive shopping experience.

This role supports store merchandising and loss prevention while maintaining a professional appearance and efficient service. Ideal candidates share strong communication skills, can work nights/weekends, and perform basic math for transactions.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to policy and handle transactions.
• Provide customer service: greet, assist fitting rooms, and invite return visits.
• Assist with loss prevention and report incidents as needed.
• Maintain store appearance and assist with merchandising on the sales floor.

Skills

Customer service

Cash handling

Communication

Merchandising

Flexible scheduling

Education

High school diploma

Job description

Position

Store Sales Associate

External Description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

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