Store Sales Associate

Citi Trends, Inc.; Melrose Park (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate for our Melrose Park location. You will assist customers, process purchases, and help maintain store presentation and inventory. The role emphasizes friendly, efficient service and adherence to safety and cashier policies.

The position requires strong communication, basic math skills, and a willingness to work flexible hours including evenings and weekends. A neat appearance and name tag are expected as part of professional standards.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math operations (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Process freight and assist with price changes/mark downs.
• Balance the cash register according to company policy.
• Call out prices for customers during register transactions.
• Bag merchandise efficiently at the point of sale.
• Provide customer service by greeting customers and guiding them to products.
• Support management with exchange/refund policies and loss prevention duties.

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Position

Store Sales Associate

External Description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

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