Store Sales Associate

Citi Trends, Inc.; Methuen (MA); On-site; USD 25,000 - 35,000; Full time

Job summary

Citi Trends, Inc. in Methuen, MA is seeking a Store Sales Associate to support daily store operations and deliver friendly customer service. You will process transactions, assist with price changes, and help maintain a clean, organized sales floor.

The role requires strong communication skills, basic math ability, and a willingness to work a flexible schedule including nights and weekends. Training is provided to ensure policy compliance and loss prevention awareness.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance cashier register according to company policy.
• Call out prices for customers during checkout and bag merchandise.
• Handle cash, checks and credit cards accurately per policy.
• Obtain management approval for returns, voids and checks when needed.
• Maintain and tidy sales floor and assist with merchandising per stock levels.
• Explain exchange/refund policies to customers after transactions.
• Assist Store Manager with Loss Prevention procedures and reporting incidents.

Skills

Excellent communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Position

Store Sales Associate

External Description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

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