Store Sales Associate

Citi Trends, Inc.; Springfield (IL); On-site; USD 26,000 - 36,000; Part time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our team in Springfield, IL. You will greet customers, ring up sales, process freight, and assist with pricing changes while maintaining store appearance and policy adherence.

The role requires excellent communication, organizational skills, and a flexible schedule including nights and weekends. You will contribute to merchandising, customer service, and loss prevention efforts to ensure a positive shopping experience.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and merchandise as required.
• Assist with price changes and markdowns.
• Balance register according to policy.
• Call out prices during checkout and ring purchases accurately.
• Bag merchandise efficiently and handle cash, checks, and cards per policy.
• Obtain management approval for returns, voids, and checks as needed.
• Maintain store cleanliness and housekeeping.
• Provide friendly customer service and greet customers.
• Explain exchange/refund policies to customers.
• Support loss prevention by reporting incidents and helping prevent theft.

Skills

Communication

Organizational skills

Numerical calculations

Flexible schedule

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.