Store Sales Associate

Citi Trends, Inc.; Champaign (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. seeks a Store Sales Associate for our Champaign, IL location to help customers, process transactions, and maintain store presentation. You will support merchandising, price changes, and stock replenishment while upholding company policies.

The role requires a friendly, organized individual with strong math and communication skills, able to work flexible hours including evenings and weekends. Join our team and contribute to a fast-paced, value-driven retail environment.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations.

Responsibilities

• Process freight.
• Assist with taking price changes/markdowns.
• Balance the register according to company policy.
• Call out prices for customers at checkout.
• Bag merchandise efficiently during transactions.
• Handle cash, checks and credit cards per policy.
• Obtain management approval for returns, voids and checks.
• Perform maintenance and housekeeping duties as assigned.
• Provide customer service: greet customers, assist with fitting rooms, ring up, and thank customers.
• Follow all safety procedures.
• Keep a professional, neat appearance including a name tag.
• Assist management in merchandising and stock level of sales floor.
• Assist management with tasks per company policy.
• Explain exchange/refund policies to customers after transactions.
• Support Loss Prevention procedures and report incidents.

Skills

Communication

Organization

Flexible schedule

Customer service

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.