Store Sales Associate

Citi Trends, Inc.; Fort Smith (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate for one of the nation’s largest value-priced urban apparel chains in Fort Smith. The role involves customer service, cash handling, merchandising, and supporting store operations.

Responsibilities include processing freight, price changes, operating the register, and ensuring store standards and safety procedures are followed. Flexibility to work nights and weekends is required.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processing freight.
• Assisting with price changes/markups.
• Balances cash register according to policy.
• Calls out prices for customers at checkout.
• Bags merchandise efficiently during transactions.
• Handles cash, checks and credit cards per policy.
• Obtains management approval for returns, voids and checks.
• Maintains store cleanliness and housekeeping as assigned.
• Provides customer service: greets customers, adheres to fitting room policies, rings up quickly, thanks customers, invites return.
• Follows all safety procedures.
• Keeps a professional appearance with name tag.
• Assists merchandising on the sales floor according to stock levels.
• Assists management with tasks per policy.
• Explains exchange/refund policies to customers.
• Assists Store Manager with loss prevention procedures.

Skills

Excellent communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.