Store Sales Associate

Citi Trends, Inc.; Decatur (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our Decatur, IL team. You will handle transactions, assist with price changes, and help merchandise the floor while delivering friendly customer service.

Role requires a high school diploma and the ability to work nights and weekends, with strong math skills and a professional appearance. You will play a key part in loss prevention and policy adherence, ensuring a positive shopping experience for guests.

Qualifications

• Excellent communication and organizational skills required.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance register per policy.
• Call out prices for customers at checkout.
• Bag merchandise efficiently after transactions.
• Handle cash, checks, and cards correctly.
• Obtain management approval for returns/voids.
• Maintain housekeeping duties.
• Provide customer service: greet customers, adhere to fitting room policies, ring up customers promptly, thank customers, and invite them to return.
• Follow all safety procedures.
• Keep a professional appearance with name tag.
• Assist management with merchandising on the sales floor according to stock levels.
• Assist management with tasks per company policy.
• Explain exchange/refund policies to customers after transactions.
• Support Loss Prevention: report theft and cash losses and follow policies.

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.