Store Sales Associate

storesalesassociate; Michigan City (IN); On-site; USD 24,000 - 34,000; Full time

Job summary

Citi Trends in Michigan City, IN is seeking a Store Sales Associate to join our value-priced urban apparel team. You will support daily store operations, assist customers, process transactions, and help maintain merchandise on the sales floor.

The role requires a high school diploma or equivalent, strong communication skills, a flexible schedule including nights and weekends, and basic math for checkout. You will work with management to ensure excellent customer service and loss prevention.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, and percentages.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance register according to company policy.
• Call out prices for customers at checkout.
• Bag merchandise efficiently during transactions.
• Handle cash, checks and cards according to policy.
• Obtain management approval for returns, voids and checks.
• Maintain housekeeping duties as assigned.
• Provide customer service: greet, assist with fitting room policies, ring up customers, invite return.
• Follow all safety procedures.
• Maintain professional appearance with name tag.
• Assist management in merchandising on the sales floor.
• Assist with tasks per company policy.
• Explain exchange/refund policies to customers.
• Support loss prevention by reporting incidents and following policies.

Skills

Customer service

Cash handling

Communication

Mathematical calculations

Education

High school diploma

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.