Store Sales Associate

storesalesassociate; Aurora (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate in Aurora, IL to provide excellent customer service, manage transactions, and assist with merchandising and store upkeep. You will greet customers, ring up sales, handle returns per policy, and maintain a neat appearance with a name tag.

Responsibilities include processing freight, assisting with price changes, and supporting loss prevention measures while ensuring accuracy and efficiency at the register.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to policy and handle cash, checks, and cards.
• Explain exchange/refund policies to customers after transactions.
• Provide customer service: greet customers, manage fitting rooms policy, assist at checkout.
• Assist management with merchandising on the sales floor and stock levels.
• Support loss prevention procedures and report incidents as required.

Skills

Communication skills

Organization

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.