Store Sales Associate

storesalesassociate; Hammond (IN); On-site; USD 17,000 - 21,000; Part time

Job summary

Citi Trends seeks a Store Sales Associate to join our team in Hammond, IN. You will deliver friendly customer service, assist with merchandising, and manage cash handling as part of daily store operations.

The role requires a professional appearance, ability to work a flexible schedule including nights and weekends, and a commitment to store policies and loss prevention procedures.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight at the store.
• Assist with price changes and markdowns.
• Balance register according to policy.
• Announce prices during checkout to customers.
• Bag merchandise efficiently at checkout.
• Handle cash, checks, and cards per policy.
• Get management approval for returns and voids.
• Complete maintenance and housekeeping duties.
• Provide attentive customer service and fitting room guidance.
• Follow safety procedures.
• Maintain professional appearance with name tag.
• Assist with merchandising on the sales floor.
• Support management with assigned tasks.
• Explain exchange/refund policies after checkout.
• Support loss prevention and report incidents.

Skills

Communication skills

Organizational skills

Numerical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.