Store Sales Associate

storesalesassociate; Loves Park (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

Citi Trends is seeking a dedicated Store Sales Associate to join our team in a major value-priced urban apparel chain. The role involves processing freight, assisting with price changes, and ensuring accurate cash handling.

You will greet customers, provide service, and help with merchandising and store policies. Ideal candidates have strong communication, organizational skills, and flexibility to work nights and weekends.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy.
• Call out prices during checkout and bag merchandise.
• Handle cash, checks, and cards per policy.
• Obtain management approval for returns/voids.
• Maintain cleanliness and professional appearance (name tag).
• Assist with merchandising on the sales floor according to stock levels.
• Explain exchange/refund policies to customers.
• Support Loss Prevention and report theft or incidents.

Skills

Communication

Organizational skills

Customer service

Flexibility

Mathematical ability

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.