Store Sales Associate

storesalesassociate; Matteson (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team at a leading value-priced urban apparel retailer. You will handle freight, price changes, and customer transactions while upholding store standards and policies.

The role requires strong communication, basic math skills, and flexibility to work nights and weekends. You will engage customers, maintain neat appearance, and support loss prevention activities.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processing freight.
• Assisting with price changes/markdowns.
• Balancing register according to policy.
• Calling out prices for customer transactions.
• Bagging merchandise efficiently at checkout.
• Handling cash, checks and credit cards according to policy.
• Obtaining management approval for returns, voids and checks.
• Maintaining store cleanliness and housekeeping duties.
• Providing customer service including greeting, fitting room policies, timely ringing, and inviting return visits.
• Following safety procedures and maintaining professional appearance with name tag.
• Assisting management in merchandising on the sales floor.
• Assisting with tasks per company policy.
• Explaining exchange/refund policies to customers.
• Supporting Loss Prevention procedures and reporting incidents.

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.