Store Sales Associate

Citi Trends; Harrisburg (Dauphin County); On-site; USD 25,000 - 33,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team and help manage daily store operations, including visual merchandising, stocking, and customer transactions. This role emphasizes friendly customer service, accurate cash handling, and adherence to store policies.

The associate will support management with loss prevention, markdowns, and ensuring a neat, safe shopping environment while greeting customers and assisting with purchases.

Qualifications

• Excellent communication and organizational skills required.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Process freight and merchandise efficiently.
• Assist with price changes and markdowns.
• Balance register according to policy and handle cash/credit cards correctly.
• Provide exceptional customer service and greet customers.
• Explain exchange/refund policies and assist with returns.
• Support management with merchandising on the sales floor and stock levels.
• Maintain shop floor cleanliness and safety procedures.
• Explain policies to customers and participate in loss prevention.

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.